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Tokio Marine HCC-Cyber & Professional Lines Group

Installment Billing Management Portal

Welcome to Tokio Marine Billing Services, the provider of your insurance billing needs. From this site, policyholders can select their payment plan, view their policy information, digitally sign the required documents, perform account maintenance functions, including making their payments on-line. Agents can view account information for their policyholders as well as make payments on behalf of their customers.

Benefits of Partnering With Us

Policyholder
  • Secure account access and general account maintenance activities
  • One-time payment with your checking account or debit/credit card if available
  • Future payment scheduling capabilities
  • Online enrollment for automatic payment deduction from your checking account or debit/credit card if available
Agents
  • Secure access to your policyholders’ billing account information
  • Make a policyholder payment from agency trust account or with policyholder payment information
  • Access to the Epitome management system
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Call (Billing Only): (800) 624-6308 (800) 624-6308

E-mail: customerservice@cplgpay.com

955 Executive Parkway Dr., Suite 216, St. Louis MO 63141

© Copyright | Privacy Policy
| Terms & Conditions | V04.061

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms & conditions of use, which together with our privacy policy govern Tokio Marine HCC-Cyber & Professional Lines Group's relationship with you in regard to this website. If you disagree with any part of these terms & conditions, please do not use our website.

The term 'Tokio Marine HCC-Cyber & Professional Lines Group' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The content of this page also enables you to modify information on your account and to make a payment on your account. Charges may be assessed for a particular payment method. You agree to these charges as disclosed on this website as well as dishonored check fees charged by your financial institution.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms & conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Privacy Policy

Information We Disclose

It is our belief that there is nothing more important than the safeguarding of personal financial information. Consequently, our Privacy Policy is simple. Specifically, we do not disclose, sell, share or otherwise disseminate any of our customers non-public personal financial information to unaffiliated third parties unless: [1] it is necessary to effect, administer, or enforce a transaction that the customer requests or authorizes; [2] we are permitted or required to by law (such as if we receive a subpoena or a request for information from an authorized governmental agency investigating fraudulent activity); [3] the customer requests that we share the information; or [4] the information is provided to help complete a customer initiated transaction such as a wire transfer or loan application. Any disclosure of information by us is done in accordance with this Privacy Policy and only as permitted/required by law.

We also may use, within the organization, information that we collect about our customers in our efforts to design new products and to better serve our customers financial needs.

Information We Collect

We collect non-public personal information about our customers from the following sources: [1] information we receive from you, the customers, on applications and other forms such as name, address, social security numbers, FEIN numbers, phone numbers, and asset and income information [2] information about our customers transactions with us and others such as account balances and payment history; and [3] information we may receive from a consumer reporting agency about our customers such as credit history and a listing of creditors.

Former Customers Information

Our Privacy Policy applies to all of our customers, regardless of account size, transaction volume or account status. If a customer terminates their relationship with us, we will not share any information that we have collected about that customer with unaffiliated third parties except as permitted or required by law.

Protection of Information

We restrict access to our customers personal and account information to those employees who need to know that information to provide products or services. Our employees are trained and required to protect our customers private financial information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Questions or Comments

We welcome your questions or comments about our Privacy Policy. Please feel free to contact us at (800) 624-6308 with any questions or comments you may have.